Job Opportunities

Head of Aftersales – APAC & Greater China
Based in Singapore
Full-time | Regional Leadership Role

Are you ready to take the wheel and drive after-sales excellence across one of the most dynamic regions in the world?

We’re on the lookout for a confident and strategic leader to head up our Aftersales operations across Asia-Pacific and Greater China. You’ll be the go-to person for all things service, support, and customer experience, ensuring our teams and partners deliver top-tier aftersales across every touchpoint.

This isn’t just a job! It’s a chance to shape how we support customers across multiple markets, cultures, and languages. And yes, it’s fast-paced. But that’s exactly what makes it exciting.

What you’ll be doing:

• Leading the aftersales strategy across APAC and Greater China, think big picture, but act locally.
• Supporting and developing regional teams to deliver world-class customer service and technical support.
• Working closely with sales, product, and operations to ensure after-sales is part of the full customer journey.
• Building strong relationships with key partners and distributors, helping them succeed, so we succeed too.
• Analysing performance and finding opportunities to do things better, faster, and smarter.

What we’re looking for:

• A senior aftersales professional with regional experience in APAC & Greater China, you understand the markets and how to work within them.
• Strong leadership skills: you know how to bring people together and get the best out of a team.
• A commercial mindset: you see after-sales as a growth driver, not just a support function.
• Someone who’s just as comfortable in the boardroom as they are in the workshop.
• Fluent English; Mandarin is a big plus (but not a deal-breaker).

The role requires flexibility to support meetings and calls across different time zones, as well as frequent travel to various regions. The successful candidate will also need a full clean APAC driving licence and will be required to obtain an AML Level 3 permit once they’ve started with us.

What’s in it for you?

• A chance to lead at a regional level and truly make your mark.
• Work with smart, driven people who care about what they do.
• Competitive salary, benefits and relocation support if needed.
• A regional role based in Singapore: one of the most exciting hubs in the world to live and work.

If you’re ready to step into a role with real impact, where your ideas, leadership and experience will help shape how we serve customers across an entire region, we want to hear from you!

Belong at Aston Martin

We understand that the incredible beauty, craft, and art that defines an Aston Martin comes from the inclusion of our amazing people.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs.  We celebrate diversity and are seeking applicants who can bring something different. 

Please speak to us if there is anything you need to support making an application with us.

The post holder will be required to comply with all policies and procedures issued by and on behalf of Aston Martin Lagonda Ltd