Due to continued growth, we have a newly created opportunity for an experienced Senior Warranty Claim Assessor to join us and take the lead in evaluating warranty claims. This hands-on role offers a chance to collaborate across departments independently, fostering team unity and trust.
To thrive in this position, we seek an exceptional communicator who can engage effectively at all levels. Your upbeat demeanour and proactive approach will complement our team dynamics as we manage warranty expenditure globally.
This role isn't just about assessing warranties but about driving results and actively participating in diverse projects where you can thrive on challenges and work towards continuous improvement. In this position, you will collaborate closely with the team to drive success and build strong relationships, supporting our business objectives.
As our Senior Warranty Claims Assessor, you’ll lead the assessment of warranty claims from our global dealer network. Responsibilities include managing high-value claims, coaching and mentoring the team, ensuring claim quality, supporting warranty audits and effectively managing and focusing on internal and regional targets. It involves working with minimal supervision, being proactive in problem-solving, and having the ability to adapt quickly to new and dynamic situations
What We’re Looking For:
- A strong understanding of the motor trade industry.
- Experience with OEMs is a plus but not essential.
- Knowledge of dealership-level operations and aftersales functions.
- Warranty experience is advantageous, though not mandatory – we're more interested in your passion and potential!
This is a full-time hybrid role working Monday – Thursday 07:30 – 16:30 and Friday 07:30 – 12:30 There is flexibility for the right candidate.
At Aston Martin, we’re more than just a brand – we’re a community. Our vision is to become the world’s leading ultra-luxury British brand by embracing a culture of innovation, openness, and excellence. As we enter a new and exciting phase, we’re looking for exceptional individuals to help us shape the future of luxury.
With us, you’ll find a scale-up spirit within a legendary company, where creativity and ownership are celebrated. Joining Aston Martin, you’ll be part of a business working towards greatness in various sectors such as Aftersales, Commercial, Engineering, Quality, and Program where you’ll have the chance to make an impact. We thrive on teamwork, encourage bold ideas, and provide a supportive environment where your career can flourish.
If you’re ready to make a difference and take your career to the next level, join us. Apply now and be part of our journey to redefine luxury in the automotive world. Your next adventure awaits at Aston Martin.
Belong at Aston Martin
We understand that the incredible beauty, craft, and art that defines an Aston Martin comes from the inclusion of our amazing people.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs. We celebrate diversity and are seeking applicants who can bring something different.
Please speak to us if you need anything to support applying with us.
The post holder will be required to comply with all policies and procedures issued by and on behalf of Aston Martin Lagonda Ltd
