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CRM Specialist

Apply now Job no: 509999
Work type: Full Time - Permanent
Location: Newport Pagnell
Categories: Commercial

Do you want a role with high visibility across Aston Martin Works?

Do you want a role where you can make a difference and have tangible results?

If you’ve answered yes, read on…


As an experienced CRM Specialist, you’ll be responsible for driving the development, maintenance, and integrity of the dealership customer database. To ensure our customers have a luxurious and satisfied journey with Aston Martin Works you’ll be providing data-driven insights to the dealerships and management team to optimise the CRM marketing activities. You’ll create and develop customer segmentation analysis to help the business make informed decisions and drive campaigns.

Working closely with the cross functional departments and management team you’ll understand and interpret their business needs creating and implementing various effective digital marketing and business strategies streamlining and automating key activities where necessary.

You’ll understand, create, and implement a first-class communications strategy across our Aston Martin Works customers by devising a fully automated customer journey key touchpoints. You’ll create an effective and efficient communications strategy for auto-generated communications ensuring customer records are accurate, comprehensive, and GDPR compliant.

You’ll be a confident, analytical, self-starter with a creative mind-set who enjoys thinking outside the box. You’ll have exceptional communicating skills and confidence to challenge and persuade where required. You’ll have excellent time management and organisational skills as you’ll be working to multiple ever-changing priorities/deadlines.  You’ll be highly proficient in Microsoft Office: Word, Excel, and PowerPoint

Ideally, you’ll have sufficient experience gained within a similar fast-paced CRM role within the automotive sector. You’ll have experience in using CRM databases such as Salesforce, DMS (Dealer Management System).

The working pattern for this role is Monday - Thurs 8am – 4.30pm and Friday 8am – 3pm with an expectation to be site based (Newport Pagnell) 100% of the time due to the nature of the role. We can offer flexible start and finish times for the right candidate.

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply now’ button.


Belong at Aston Martin

We understand that the incredible beauty, craft, and art that defines an Aston Martin comes from the inclusion of our amazing people.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs.  We celebrate diversity and are seeking applicants who can bring something different. 

Please speak to us if there is anything you need to support making an application with us










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