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Senior Engineer Aftersales Data Analyst

Apply now Job no: 509956
Work type: Full Time - Permanent
Location: Gaydon, Warwickshire
Categories: Commercial

Do you want a role where you have tangible results?

Want a role with visibility up to CEO level?

Want a role where you will have a global impact within Aston Martin?


If you’ve answered yes, read on…


This is a great opportunity for either an experienced or recent engineering graduate who enjoys analysing data and solving problems.

This is an extremely visible role from dealership to CEO level, where you’ll be working with a wide range of business areas within Aston Martin. Dependent on which resolution you’re working on you could be liaising with our China, Japan, EU, US offices or the operational teams such as R&D (research and development), Quality, Manufacturing or Production.

You’ll be responsible for processing the daily (Product Defect Report) PDR reports that comes in from our circa 160 global dealerships overnight, where you’ll analyse, manipulate, and translate your findings of any issues found, you’ll be working closely within a cross functional support group. Where you’ll categorise the issue type and severity and create statistically based reports from that information.

Working closely with the lead engineer you’ll select which key topics/issues need further investigating and resolving.  Once selected you’ll create the problem definition sheet on the identified issue collating key technical information and passing over to the correct technical owner for resolution. You’ll work cross functionally ensuring the issues identified are rectified and resolved within a timely manner escalating any issues not progressing or resolved.

We are looking for a confident, driven, analytical, and diplomatic person. You’ll have exceptional communicating skills and have the confidence to challenge and persuade where required. You’ll have excellent time management and organisational skills as you’ll be working to multiple ever-changing priorities/deadlines. You’ll have excellent project management skills to manage ongoing different stage escalations/issues across the various business areas and you’ll be highly proficient in Microsoft Office: Word, Excel, and PowerPoint

An engineering degree is a must for this role, if you have some experience gained within a technical industry with quality issues, problem solving and statistical data processing would be advantageous.

The working pattern for this role is Monday - Thurs 7am – 4pm and Friday 7am – 12pm with an expectation to be site based 100% of the time due to the nature of the role. There may be a rare requirement to travel to our St Athan factory or dealer network on an ad hoc basis.


Don’t miss out on this great opportunity, apply today by clicking on the ‘apply now’ button.


Belong at Aston Martin

We understand that the incredible beauty, craft, and art that defines an Aston Martin comes from the inclusion of our amazing people.


We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs.  We celebrate diversity and are seeking applicants who can bring something different. 

Please speak to us if there is anything you need to support making an application with us.

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Applications close: GMT Daylight Time

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