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Head of Q Sales

Apply now Job no: 509045
Work type: Full Time - Permanent
Location: Gaydon, Warwickshire
Categories: Commercial

Aston Martin is built upon the passion, skill and creativity of the people who dedicate their working lives to the most iconic brand in the world. Every intricate stitch beautifully expressed line, and the stirring noise of our engines is a manifestation of the desire and collective spirit to create the most beautiful cars: the soul of Aston Martin made real.

Job Purpose:

  • Q & Special Projects are a key focus for the future company strategy.
  • This role is responsible for all aspects of the commercial operation within Q, working closely with internal stakeholders
  • Increase the global awareness of our bespoke service amongst our customer and dealer base
  • Deliver and build a class leading bespoke service across our model range
  • Manage and deliver one-off and low volume projects for the business
  • Generate year on year department growth and incremental revenue through bespoke sales

Key Duties & Responsibilities:

  • Build Q by Aston Martin into a world class bespoke service offering a truly engaging customer experience
  • Responsibility for all bespoke sales across the model range, ensuring customer expectations are met and order call
  • requirements are in line with program planning
  • Manage the strategy for Q Defined options with the help of the Product Planning team, to increase the accessibility of Q to
  • customers and dealers
  • Work with Finance and Product Planning to define a revised Q Pricing strategy to help streamline quotations
  • Proactively assist the Marcomms team to develop an integrated communication plan to increase the awareness for Q
  • through regular market communications
  • Commercially project manage Q One-off / Low Volume programs from concept to delivery
  • Ensure Q plans & programs are well communicated through the business both internally and externally through briefings,
  • dealer meetings and bulletins
  • Educate global dealer network on Q products & services through dedicated training program
  • Work with Network Development to design & implement Corporate Identity & Dealer Operating Standards for Q
  • Collaborate with Marketing & Communications to increase Social Media & On-Line presence of Q by Aston Martin
  • Departmental budgeting, product planning & business case justification/presentation
  • Build strong cross functional relationships with Finance, Product Planning, Design, Engineering, Legal & Cert,
  • Manufacturing, Network Development, Global Marketing, Sales & Aftersales and Dealer Training
  • Support VIP Sales team when required to help host VVIP clients for Special Projects

Qualification & Experience:

  • Relevant automotive experience and from a commercial department with customer facing requirements
  • Experience in Management
  • Experience of Product Planning, customer journey and delivery
  • Degree Qualifications in relevant field
  • Good presentation skills to all levels of the business up to CEO
  • Good problem-solving skills
  • Proven project management, dealer & cross-functional influencing skills
  • Knowledge of the automotive luxury sector
  • Competent using Microsoft Excel & PowerPoint

Belong at Aston Martin

We understand that the incredible beauty, craft and art that defines an Aston Martin comes from the inclusion of our amazing people.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs.  We celebrate diversity and are seeking applicants who can bring something different.  Please speak to us if there is anything you need to support making an application with us.

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