As our next Aftersales Graduate, you’ll become a valued Commercial team member. As part of your role, you’ll be instrumental in managing commercial data analysis within your remit and to achieve this, you’ll work collaboratively cross-functionally and with both internal and external stakeholders to achieve the desired outcome. Additionally, strong analytical skills are essential for analysing data and extracting valuable insights from various sources whilst always taking and understanding the customers' point of view and being empathetic towards their needs. This role is dynamic, you will be involved in all elements of the business, witnessing tangible results within a relatively short timeframe. You will also have the opportunity to deploy your ideas in real-world scenarios, experiencing personal growth and development.
You'll need to be analytical, collaborative, and open-minded to excel in this role. You should also be hard-working, competitive, and able to work under pressure to meet deadlines. Decision-making is an important skill, and you will be working within a small team of 3 to achieve your goals. As part of your remit, you will be responsible for providing support to our UK dealer partners, conducting data analysis on opportunities to maximise parts and accessories sales, whilst working collaboratively with the global team. There is also scope to support vehicle launch activities and engage with 3rd party suppliers which will also be part of your responsibilities.
You’re not the type to settle for mediocrity and are not interested in maintaining the status quo. This role isn't for someone who prefers a mundane, predictable job. You won't be limited in your potential, and you will have the opportunity to make a significant impact. In this role, you will deal with diverse challenges and be given the chance to showcase your abilities. Your communication skills must be clear and concise, allowing you to effectively deliver on promises. Additionally, you should be confident enough to challenge current practices and suggest improvements. Leading a project and making decisions will be part of your responsibilities, as well as putting together and executing a plan for increasing accessories revenue within the UK market over a 12-month project.
As the Aftersales Graduate, you thrive on diverse challenges and enjoy the fast-paced nature of this role. You are enthusiastic about being involved in all aspects of the business and are looking forward to direct exposure with the cars and customers in the real world. Within this role, you’ll have the chance to demonstrate your analytical skills and make decisions that have a significant impact. This role is all about unity, trust, and openness within the team.
The Key Requirements...
- Degree in Engineering or Business Studies
- Ideally, Industrial Placement to show you have experience in a work environment
- Demonstrate project work and analysis
- can-do attitude
- competitive nature
At Aston Martin, we take great pride in our brand history and the family feel that permeates our organization. We believe in creating a breadth of exposure for our employees, allowing them to embark on an exciting new era for the business. We are committed to becoming the world's most desirable ultra-luxury British performance brand.
Here at Aston Martin, our mission is to write our own chapter in the automotive industry. Our purpose is to become the world's most desirable ultra-luxury British brand. For over 110 years, Aston Martin has been synonymous with exquisitely addictive performance sports cars.
By joining Aston Martin, you'll become part of a business that values courage and ownership. As you work towards our goals, you'll be surrounded by a team of dreamers, darers, and doers who make the extraordinary happen every day. The name of everyone who has ever worn our famous wings is inscribed on the wall of our factory, symbolizing the collective effort it takes to build an Aston Martin.
Within this role, you'll have the opportunity to develop your personal skill set and gain a firm basis and grounding within the aftersales arena. You'll gain experience in negotiating, prioritising, and managing multiple stakeholders, while also conducting data analysis.
This opportunity is ideal for someone who wants to be part of a team and make a difference in an agile and fast-paced environment. You'll have high-level autonomy and be accountable for your work. People stay with our business because of the myriad opportunities for growth and development. We are proud of our brand history and the reputation we have built as an employer of choice.
In summary, this role is a chance for you to join a dynamic team and gain a broad view of the entire aftersales department. You'll have visibility across all areas and a unique insight into the functioning of the entire region. This is an integral part of the team, where you can make a difference and thrive in a challenging and rewarding environment.
This is a two-year rotational scheme within different areas of the Commercial department, where you’ll spend specific periods gaining invaluable experience and knowledge within our key areas, which may include
- Revenue and retention
- Customer journey and satisfaction
- Parts and accessory marketing
- Warranty operations
This scheme starts on Monday 2nd September 2024.
What you’ll gain…
- Enrol onto
- Route to Chartered Manager (CMI Level 5)
- Hands-on experience
- Be an integral part of the team
- Mon – Thurs 8.30am – 5pm and Fri 8.30am – 3pm
- Full-time onsite
- In-person learnings
- Gaydon-based with occasional travel to events, conferences, dealer visits with overnight stays as and when required
The Benefits and Perks...
- Starting salary £34,200
- Salary increments (subject to performance and criteria being met)
- Annual bonus (discretionary)
- Pension Scheme
- Medical Cover and Health Cash Plan
- Life Assurance
- Car Scheme
- Plus, a wide range of discounts with associated partners
The Next Step and time frames...
On application, you will receive an email acknowledgement response of your application received. If you meet the criteria, then the following will apply. At each stage of the following process, you will be advised of the outcome.
- Online psychometric gamification assessment (not timed)
- Phone interview – with a member of the Talent Acquisition team (20 minutes)
- In-person assessment centre – a chance to come and meet the team you’ve applied to join
- Outcome – we will let you know the outcome of your assessment centre attendance
Don’t miss out on this great opportunity, apply today by clicking on the ‘apply now’ button.
Belong at Aston Martin
We understand that the incredible beauty, craft, and art that defines an Aston Martin comes from the inclusion of our amazing people.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation, and beliefs. We celebrate diversity and are seeking applicants who can bring something different.
Please speak to us if there is anything you need to support making an application with us.