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Sales Operations Executive - EUS021

Apply now Job no: 493444
Work type: Full Time - Permanent
Location: Frankfurt, Germany
Categories: Commercial

Aston Martin is built upon the passion, skill and creativity of the people who dedicate their working lives to the most iconic brand in the world. Every intricate stitch, beautifully expressed line, and the stirring noise of our engines, is a manifestation of the desire and collective spirit to create the most beautiful cars: the soul of Aston Martin made real.

Job Purpose:

Sales Operations Department is the “key stone” of communication to the Regional Director, Regional Operations Managers and the EU Dealer Network. It is also the main communication channel back into Gaydon head office Sales Operations managing the flow of information both in and out of the region. It is crucial that the inventory for the region is not only delivered on a timely basis but also has the correct profile as we manage both mix, model and age analysis for the region. 

Key Responsibilities and Tasks:

  • Development and regular upgrading of the suite of Daily Operating Controls that deliver accurate data to the team within EU office.
  • Circulate daily all updated reports and DOC’s to all EU team and highlight any urgent issues.
  • Data management that recognises the importance of inventory, retail and wholesale activity linked into accurate target setting and monitoring
  • Development of the retail and wholesale sales plan for each dealer partner alongside the EU Director identifying annual, quarterly and monthly objectives.
  • Report on each partners’ inventory to ensure all retail targets can be met with the correct mix and profile equally that the forward order plan is geared towards supporting forward retail activity
  • Manage the data surrounding the regional quarterly financial budget managing the expenditure and accruals ensuring that over and under spend are communicated to the EU Regional Director and the Gaydon Finance Manager
  • Manage and audit the quarterly claims submissions from the dealers ensuring complete compliancy with the structured claims process highlighting areas of none compliance to EU Regional Director.
  • Manage the claims submissions into Gaydon Finance Team ensuring prompt and accurate payment to all dealer partners.
  • Plan weekly activity to ensure that the companies “order call” requirement is both communicated to the team and is submitted on a timely basis
  • Communicate into head office on regular basis information regarding wholesale funding including age, extensions, stock audits and funding utilisation issues
  • Manage the EU Fleet build, registration and de-fleet programmes managing also the age, utilisation and mileage such that maximum RV can be achieved.
  • Develop good relationships with various members of the management team.
  • Informing the EU Director where a partner does not have a minimum of 14-week forward order plan
  • Communication to the Regional Operations Managers daily of the progress towards the regions wholesale and retail objectives
  • Fleet control, management & remarketing
  • Communication to EU Director and EU sales team plus Gaydon head office
  • Detailed Tracking & Monitoring
  • Weekly Order call
  • Daily retail registration and wholesale activity
  • Dealer performance versus target for retail, wholesale and allocation activity
  • Update EU Dashboard and VME tracking

Qualifications and Experience:

  • Higher degree or substantial equivalent experience
  • Extensive experience managing data preferably within automotive retail or OEM
  • Excellent communication and interpersonal skills
  • Ability to use IT to a high level of competence
  • Ability to think strategically and to communicate
  • Ability to read inventory reports and translate the same into operational improvement plans
  • Previous experience of working within Manufacturer / Importer
  • Current knowledge of key issues effecting the Automotive sector
  • Thorough understanding of Automotive Retail operations
  • Strong track record of building productive partnerships
  • Ability to think laterally and solve problems in a creative fashion
  • Team player with an innovative approach to problem solving

Advertised: W. Europe Daylight Time
Applications close: W. Europe Daylight Time

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